Tech We’re Talking About: Voice Biometrics

Technology innovation requires businesses to stay on top of their security using solutions like multifactor authentication and physical security keys. A new solution is making it possible to securely access every channel with the power of your voice. Our partners at ValidSoft gave our team an in-depth look at voice biometrics. They covered vulnerabilities in existing technologies, how their software works, and gave a live demo. We included links to helpful resources below for anyone interested in learning more about ValidSoft.

Resources we recommend:

Fun facts we learned:

  • 40% of customers cannot remember their passwords or security questions.
  • 76% of IVR (Interactive Voice Response) authentication is used for account mining.
  • 36% increase in fraud losses in 2020 due to authentication vulnerabilities.
  • Voice authentication has proven to be 10x faster at accurate authorization.