Our Website Launch Process
There’s a lot involved in the website development process, and it can be difficult for clients to know what to ask, especially when they feel out of their element. To make it a little easier, we want to give insight into what to expect throughout the process.
Before the Launch
After the kick-off meeting and the mock-ups and designs have been determined, we set up a development environment to start building the website. Once the design and content buildout begins, we send the client a URL to see the progress as the development team works. This allows the client to check in on their project regularly, even daily, if they like. Along with access to the development site, the project manager will contact the client with an updated project and timeline once a week.
If the client sees things they want to change as work progresses, they can comment on it, and the team can make changes as they proceed. Small changes like colors or images are easy to accommodate, while more significant functionality changes require a change order and can impact the project’s timeline.
During the Launch
We know how exciting it is for our clients to launch a new website, so we want to ensure it goes as smoothly as possible. That’s why we like to launch new sites early in the week and morning. We want to be in the office to ensure everything’s okay and work out any kinks or anything that could happen with the site change. Typically, all the kinks have already been worked out during the testing phase of development, so we know that the site will function properly when it’s live. The client can expect the live site to look the same as what they saw in the development environment. There should be no surprises.
We suggest that when an organization launches a new website, they wait to advertise the launch until the day after the site launches. It could take up to 24-48 hours for all web users to see the new site because it could take a couple of days for all servers worldwide to get the new Domain Name System (DNS) settings for the new site. Usually, the live site can be seen by any user within a few hours, but it can take longer in some cases. This short delay is why we recommend clients announce their new sites the evening or morning after it is launched.
After the Launch
After the site launches, we are still here for support and maintenance. We don’t finish a website and disappear. Our website warranty begins after your website is live and covers any bugs found post-production. Your website is backed up by our guarantee to promptly fix issues covered by the warranty. We’re here for you before, during, and after the site is launched for your web maintenance needs!