Posts Tagged ‘iTunes’
I want to start this off by admitting I have an iPhone 3G. It’s true. Working at a tech company, I feel like admitting I have this version is like carrying around a Zach Morris phone. Truth is, I hardly ever plug my iPhone into my computer and when I do, it is just to upload music. But sometimes, you are forced to update.
Recently, I headed to the gym and started my Netflix app, only to find out it wasn’t working. When I tried to download my new update, a tiny box popped up saying, “requires iOS 5 or later.” I knew it was time. I had seen the nightmares on Facebook of people losing contacts, pictures, and even their email set-ups. I couldn’t stand to part with my pictures of my beloved beagle or lose the phone numbers of friends I plan on calling (sometimes). In order to avoid losing your precious memories, here are some quick tips to remember when running updates.
- Make sure you are running the most recent version of iTunes. Ensure that you have the most recent version of iTunes for compatability. The most current version to date is 11.0.2. If you are not sure which version you have, go to the top bar in iTunes, click “help,” and then select, “Check for Updates.” If there is an update available, iTunes will locate it here.
2) Make sure to back-up your phone. If you are in more recent versions, you will be able to do this in the cloud. I did mine manually by plugging my phone into a computer. Once you’ve plugged your phone in hit “File,” then “Devices,” then choose “Back-Up.” Backing up is different than syncing, so be sure to hit the right tab.
3) Check to make sure your applications and music are synced. From what I understand, there is really no way to see if your contacts, messages, and photos are synced, but you can see what time it was when you last backed up on your “Summary” page in iTunes.
4) Use a solid wifi or internet connection. When I tried to update my phone on my computer at home, I kept getting errors regarding my network connection. Despite my numerous troubleshooting attempts, I was unable to get the connection strong enough to download. Wherever you choose to download, you should have a strong enough connection to fully finish the download.
5) Make sure your phone is fully charged. If you choose to download your update through the cloud, be sure to charge your phone. Having the phone die in the middle of an update could mean big trouble. If you really want to be on the safe side, plug your phone into a charger.
6) Read any and all pop-ups before you update. iTunes is pretty good about telling you the possibilities of what could happen if you haven’t backed up your phone or transferred your purchases. Make sure to read all of your pop-up messages before you update to avoid any mishaps.
7) Do not unplug your phone or disconnect. The time it takes to download a software update can vary. Make sure that you allow plenty of time for your phone to update. Depending on the amount of files you have and network speed, it can take up to a few hours. From what I’ve read in other forums, it usually takes about an hour on average.
8) The software update will only download your most important applications. In order to get the rest of your music and applications you will need to sync with your computer. If you backed up before you did your update then you should have no problems. In order to sync your music, apps and movies, just scroll through the summary bar and select.
Now, I’m sure that we can have tips for days, but these are just a few of the most common mistakes people make. If you have any helpful tips for updating your iPhone, please feel free to comment below!